Warranty

In accordance with Art. 132 of the Consumer Code, KING-TRUCK shall be liable when the lack of conformity occurs within two years from the date of delivery of the products. The goods purchased by the Client are covered by legal compliance warranty for 24 months for lacks of conformity and/or working problems, not encountered during the purchase. The consumer loses the rights if not denounced the lack of conformity within two months from the date of discovery of the defect. For the purchases made as a company the warranty is for 12 months. 

The Client must verify the product and its functioning within 5 days of delivery. Any defects already present at the moment of delivery of the material shall be communicated to KING-TRUCK within 5 days of receipt by e-mail to [email protected], indicating the article code, details and photographs of the defect noted. 

In case of KING-TRUCK is not able to render to the Client a guarantee product (restored or replaced), the company will proceed to the consensual replacement with a product of similar or superior characteristics. In cases of replacement under warranty, the Custmer must ship at his own expenses the product at KING-TRUCK, Via Dante Alighieri, 27 - 35029 Pontelongo (PD).

The guarantee product must be returned in its original packaging, properly sealed, complete with all its parts. The Customer is required to keep the original packaging  and all additional documentation of the products purchase until the warranty terms expire. 

No damage can be demanded to KING-TRUCK for eventual delays in the execution of repairs or substitution. In case that the defect is not result in a lack of conformity, persuant to the Art. 129 d. lgs 206/2005, eventual costs of verification, restore and shipment, incurred by KING-TRUCK, will be charged to the Customer. 

KING-TRUCK is not responsible for any damages from improper installation or misuse. The warranty does not cover damage caused directly or indirectly by incorrect or improper installation or use.

The warranty does not cover wearing parts.